Your Google Business Profile is what shows up in Maps and local search.
If you don't have a profile currently set up and properly optimised, you're leaving money on the table and letting it flow to your nearby competitors.
To get more calls and enquiries from your Google Business Profile, we'll split this section into two:
Google Profile Optimisation
Add your full business name, phone, and address
Choose the right service categories (e.g. “Emergency Plumber”)
Upload real photos of your work
Add FAQs to the profile for relevance
Add Google post updates with call to action
Add a keyword-rich business description
Add up to 20 locations you want to serve (15-mile radius)
Increase Google reviews (aim for at least 10 to start with)
Google Profile Management
Create and submit 4-6 monthly Google posts
Reply to all latest reviews promptly
Further increase quantity of Google reviews
Add latest photos and images of real work
Analyse monthly call and website stats
Step 2: Build a Website That Converts
In order to get found in Google organic searches, as well as other major search engines, you want to have a professional, secure, and high-converting website.
This means having a professional layout that covers key content about your company and key services.
You also want to have a clear call to action as a global element on your website such as the ''Call Now'' button or ''Email Us Today'' button where customers can easily contact you.
This is going to make it much easier to convert a visitor to a customer.
Check out a few examples of highly-converting websites we created below for our clients:
Step 3: Create SEO-Friendly Service Pages
Once you have your website properly set up you want to start creating service-specific pages.
This is important for two reasons; it shows new customers that land on your website you provide exactly what they need and it gives you the opportunity to rank for multiple services in key locations.
To work out what specific service pages to create, mind-map every service you provide and then create a service page for that individual service covering what you provide, benefits, your process, FAQs, and calls to action. You then want to optimise each page for your main town or city (preferably where your business address is registered).
Here's an example of service pages you may create as a plumber:
Plumbing Services Manchester
Bathroom Installation Manchester
Power Flushing Manchester
Underfloor Heating Manchester
Radiator Installation Manchester
Step 4: Create SEO-Friendly Location Pages
Another key strategy to grow your local visibility, online presence and enquiries is to create SEO-friendly location pages.
These are classed as ''money pages'' which are going to target exact match keywords for your services in nearby areas.
Typically, to work out which local areas to target, draw a map around your registered business address and target locations with populations of 20,000 and above.
Each page should be unique and tailored, not copied and pasted with just the location name swapped. Google rewards pages with real value.
For example, you could target 10x areas in the North West you want to serve.
Step 5: Get Listed in Local Directories
Getting listed on platforms like Checkatrade, TrustATrader, and Yell helps build trust with both Google and potential customers.
These sites can also drive direct traffic and leads.
You can also boost visibility by joining local business directories or sponsoring a local sports team which often earns you a backlink from their website, strengthening your SEO.
Places to get listed:
Top tip: Start by searching ‘business directories in (your town)’ on Google and submit your name, address, phone number, and website.
Client Example: UK Doors & Shutters (Bolton)
One of our clients, a roller shutter repair company, was only getting 8 calls a month when they first came to us for Local SEO Services.
After working with us to optimise their Google Business Profile, build location pages, and increase reviews, they now receive over 30–40 calls per month - a 337% jump on average!
That’s the power of consistent local SEO done right.
The graphic below shows Google Business Profile calls (January - June 2025) where we helped the company get 142 calls for just one Google Business Profile.